Family Communication: Dealing with Difficult Relatives

Technology can both enhance and hinder family communication dynamics. Learn to manage difficult relatives and household backstabbers using effective listening skills and holiday boundary setting.

Friends chatting while walking in park

Types of Listening Skills

You probably hear commands such as "Listen to me!" during interpersonal communications, but the speaker wants you to hear what he is saying, and to interpret his meaning. Context and relationship define the type of listening -- active, empathic, critical or enjoyment -- that is most effective in any given situation.

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